Michael Page Michael Page

Continuous Improvement Specialist – NEW SSC

The Continuous Improvement Specialist will drive continuous improvement within the Shared Service Center by identifying improvement opportunities and implementing improvement projects. In the start-up phase of the Shared Service Center, the CI specialist will play a key role in determining and documenting the future processes. The CI specialist will be part of the SSC management team.

Client Details

Our client is the European market leader in operations worldwide. They have a few manufacturing plants, where they produce returnable items for over 50 years.


Shared services build project responsibilities

Liaise with IFS process owners and SSC management in determining and documenting the future state processes and procedures for the Shared Service Center
Eliminate waste and identify improvement opportunities from the onset of the SSC
Support transition management in identifying optimal solutions to country specific activities that should be addressed as part of the transition of work to the SSC
On-going shared services responsibilities

Part of the SSC management team
Analyzing processes/KPIs, identify improvement opportunities and implement improvements
Applying LEAN (Six Sigma) tools and identifying bottlenecks and fluctuations relative to plan
Initiate improvement proposals, formulate business cases for improvement projects
Lead multidisciplinary projects by setting up improvement projects, monitoring implementation and implementing improvement proposals
Communicating and presenting results for different stakeholders within the organization


  • University degree
  • Experience as improvement specialist or process owner within the Finance domain
  • Strong communication and stakeholder management skills
  • Ability to convince and challenge the status quo
  • Project management expertise
  • Understanding of integrated ERP softwar, knowladge of IFS system will be an asset
  • Six sigma certification will be an asset
  • Excellent written and verbal communication skills in English, Dutch and/or German is an advantage

Job Offer

  • Annual bonus
  • Home office policy
  • Package of benefits

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