Second Line Analyst with German

  • 7 000 – 10 000 zł/mies. brutto

  • Typ umowy

    Umowa o pracę

  • Wymiar pracy

    Pełny etat

  • Poznań, Wielkopolskie

  • Praca zdalna

  • Rekrutacja online


For our client, international IT company we are looking for an ambitious Second Line Analyst that will be responsible for German and English technical support in written and spoken form. You will be resolving technical issues for clients and advising them where necessary.




  • Processing of incidents, requests and changes
  • Providing 2nd level support in the field of IT including VPN, PKI (public key infrastructure), Metro Cluster
  • Performing administration tasks including sharepoints and  Active Directory Administration
  • Providing Software Update – SCCM and other Tools
  • Configuration of Internet Proxy
  • Providing extended Office Support, especially Outlook
  • Management of Mobile Device, Software package and FileShare





  • Fluent German and English
  • Pronounced technical affinity
  • Very good knowledge of network environment, Windows (8 and 10), computer hardware
  • Extended Office knowledge, especially Outlook
  • Internet Proxy configuration
  • Quick comprehension and analytical thinking
  • Responsible and quality-conscious work
  • Outstanding communication skills


Experience in the following areas will be in plus:


  • Administration Sharepoints
  • Active Directory Administration
  • FileShare Management
  • PKI Support: public key infrastructure
  • Software Packaging
  • Software Update – SCCM and other Tools


Our client offers various benefits such as: 


  • Private medical healthcare and cafeteria
  • Competitive salary and annual bonus
  • Extensive 1-month induction training fully paid
  • Opportunity for development to technical or managerial careers
  • Brand new and modern office in Poznań within easy distance
  • Home office opportunity and remote recruitment process due to Covid-19 situation
  • Additional day off for birthday

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